Job Analysis Training (Two-day Workshop)

$325/members or $375/non-members

Job analysis is the driving force behind some of the most critical human resource decisions in your organization. This interactive two‐day workshop will focus on the WRIPAC Job Analysis Method. This comprehensive method is designed to identify the essential job tasks and associated knowledge, skills, and abilities (KSAs) required to satisfactorily perform those tasks. The WRIPAC Job Analysis Method is flexible enough to be used in any jurisdiction and for a variety of classifications. It is compliant with the 1978 Federal Uniform Guidelines on Employee Selection Procedures and 1990 Americans with Disabilities Act. This workshop includes group discussions, practical exercises, and a copy of the revised WRIPAC Job Analysis manual.

Competency Modeling (One-Day Workshop)

$200/members or $250/non-members

This one-day class will introduce and define Competency Modeling. Through a combination of lecture, discussion, and individual and group exercises, participants will gain an understanding of the terms and application of "Competency" and "Competency Modeling" and how it complements Job Analysis.  This course will address issues that competency modeling might resolve, design parameters, key design features, rating and sorting duties and competencies and how to apply competencies in examination design.

Participants are encouraged to bring a copy of a classification specification for their organization for use in class activities.  It is preferred that the classification be a fairly general, widely known job type for ease in group activities.

Additionally, if possible, participants are encouraged to bring a laptop computer with an up-to-date version of Excel for group activities throughout the day.  (The laptop is not required but will enrich the day.)

Pre-requisite:  Completion of formal training in job analysis or experience conducting job analyses with a reasonable-sized sample of incumbents.  When registering, please specify your training/experience in this area.

Appetite for Differentiation: The In's and Out's of Multiple Choice Testing (One-day Workshop)

$200/members or $250/non-members

Multiple-choice exams can measure a range of different types of knowledge and competencies, and the efficiencies gained from mass administering and scoring of such exams make them a popular assessment tool to use in your exam plans.  A well-constructed multiple-choice exam will adequately differentiate examinees with high and low levels of knowledge and competencies; however, a poorly constructed multiple-choice exam will generate misleading results and adversely affect your hiring processes.


This one-day course will combine and cover the essential elements of multiple-choice item writing and editing; and interpreting and analyzing multiple-choice item analysis reports.


The first segment of this course will cover the multiple-choice test construction process to ensure that your recruitment assessments contain enough quality items that reliably measure the necessary knowledge and competencies of the job. The second segment will cover the use and interpretation of item analysis data to evaluate the quality and effectiveness of your multiple-choice items as well as the overall exam. 


By the end of this training, you will learn about:

  • The structure and terminology of a multiple-choice item.

  • Basics and best practices of Item writing and editing.

  • The key characteristics of a good test multiple-choice item.

  • Common item flaws and how to avoid them.

  • Exam construction using Job Domain/Construct Sampling.

  • Single vs Multiple Pass-Point Considerations.

  • Using item analysis to identify effective and problematic multiple-choice items

  • Item Analysis terminology (item discrimination, point-biserial correlation, item difficulty, distractor analysis, classical test theory, statistical reliability, and other related statistical concepts).

Structured Interviews: Interviewing the Right Way to Avoid the Wrong Hire (One-day course)

$200/members or $250/non-members

We’ve all seen it happen – the pleasant and articulate candidate that checks all the boxes during the interview process; they are confident, demonstrate a range of qualities desired for the position and have effective interpersonal communication.  However, once selected they present differently than anticipated. The candidate who seemed to know all the technical concepts in the interview lacked the ability to apply them on the job. One of the reasons may be your interview process itself. As HR Professionals, one of our most critical responsibilities is helping hiring managers identify and hire top talent. While there are many different selection tools available to you, one of the most reliable methods is the structured interview process.

The academic research over the last two decades has documented increased predictive validity and reduced adverse impact when structured interviews are part of the selection process.

Having a solid interview guide is not enough – this interactive one day workshop focuses on the key considerations in developing a well-designed structured interview process.  When the workshop is complete, participants should have the ability to further understand, integrate and utilize the following learn about:

  • Face validity

  • Developing behavior-based anchors

  • Working with job experts to develop questions and rating criteria

  • Training interview panel members

  • Common rater biases

  • Interview administration best practices

Data Analytics & Dashboards for the HR Professional (One-day Workshop)

$200/members or $250/non-members

We hear about big data and analytics all the time in business, but how can we actually use the data we have in Human Resources? This all day seminar will be a hands on approach to transforming the HRIS data we have in our current systems and creating meaningful metrics and building a dashboard that you can use in  your organizations. Utilizing Excel and Tableau, you will leave this session feeling more comfortable and ready to become a data evangelist in your organization. Participants will use their own devices so that the work that is done can be taken with them. 

This class is designed for a beginner-intermediate excel user and a beginner Tableau user. Here is a snapshot of what will be covered:


  • Seven steps to performing data analysis

  • Basic data cleanup (vlookup, conditional formatting, conditional formulas, etc...)

  • How to use pivot tables in Excel

  • Basic overview of Tableau and other visualization tools

  • Basic dashboard creation

  • Transforming data into a story

Map It! Process Mapping if your GPS for Organizational Innovation (One-day Workshop)

$200/members or $250/non-member

Charting or mapping processes is a valuable skill individuals and teams must learn if they are to continually learn, innovate, and improve the way they do things.

Using a fun and interactive approach, this hands-on course uses common, everyday activities as a basic for steering participants through a series of exercises, which will teach them to chart, understand, and improve work processes.  During his course, participants will collaborate in teams to: 

  • Learn foundational concepts, terms, and symbols related to process mapping

  • Practice identifying essential aspects of a process, which includes mapping alternative paths and inspection points.

  • Discuss and practice ways to use process mapping to improve work flow

  • Discuss change management techniques that facilitate the people part of change.

Creating Equity, Inclusion and Integration (Two-day workshop)

$325/members or $375/non-members

Creating Equity, Inclusion and Integration is intended to raise and increase awareness about the value of creating inclusion and equity; while recognizing and celebrating unique qualities, traits, skills, gifts, and talents each individual contributes to communities in which they participate (live and work).

Through very detailed and well-crafted exercises, participants are empowered to explore layers of assumptions, stereotypes, and biases, systemic and institutionalized ideologies; which lead to biased attitudes that influence discriminatory behavior.


Participants are also invited to reflect on the value of multi-dimensional aspects of diversity (i.e. class, age, gender, ethnicity, rights, access etc.), to understand the advantages and disadvantages that can lead to inequities; as well as strategies which will help diminish and minimize biased attitudes and effects in decision-making.


Through this journey, participants will identify and gain a deeper understanding of the following: 

  • Conscious and unconscious bias.

  • Conditions and influences which effect unconscious bias, and its impacts thoughts, attitudes, language, and behavior.

  • How certain biases are necessary and valuable for survival; while others can be detrimental, harmful, and damaging to building relationships that are viewed as different; causing some individuals to be valued more than others.

  • Understand the systems of institutional and systemic Macro-Aggressions that plague U.S. culture, through unaddressed inequities.

  • Identify and develop strategies to deprogramming thought-patterns and reactions which are counteractive to creating inclusion; while discovering steps and practices which promote fairness, integration and equity.

  • Discover the power of Micro-Affirmations as a tool to build confidence, maintain and enhance self-esteem, and sustain positive impacts to productivity and success.

  • Learn and apply processes to dismantle Macro-Aggressions.

  • Apply evaluation of institutional and systemic bias to the evaluation of HR practices (i.e. hiring selection, exams and/or management coaching, etc.); and explore ways to mitigate bias in the Employee Performance Life-Cycle (i.e. selection, training, coaching/performance management, reviews, etc.).


Through engaging multiple partners, participating in a series of small and large group discussions, along with engaging highly effective video resources; this session is designed to offer optimal rewards of personal growth through raised awareness and influencing renewed commitment to respect, dignity, consideration and regard for others’ experiences; as well as value of all life.

Participants will be able to recognize the ongoing journey and efforts of continuously becoming consciously aware of unhealthy thoughts, attitudes, and behaviors, as well as tools and mechanisms to promote consistent and persistent steps needed for sustainable positive change.

The overall goal of the program hinges on the premise that each member of an organization is personally responsible and accountable for what they say and/or do to make it inclusive and equitable, inclusive and integrated place to work; through employing fair and just practices to, and for all.

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